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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlyn Smith Miller

January 15, 2025

5  out of  5
rating by Charlyn Smith Miller
"Tawana Mensah Agency is a responsive and provides excellent customer service. They are knowledgeable and go the extra mile to assist with any concerns. I highly recommend this agency."
We responded:
"Hi Charlyn, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help, feel free to give us a call at 301-949-3131!"
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Hezron Israel

January 10, 2025

5  out of  5
rating by Hezron Israel
"Very Helpful and friendly"
We responded:
"Hi Hezron, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If there is anything else we can do for you, just give us a call at 301-949-3131. "
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Rodney Caldwell

December 19, 2024

5  out of  5
rating by Rodney Caldwell
"State Farm Agent Constance was a pleasure to speak with. Her customer service skill set was on full display. She was knowledgeable of my policy and was able to answer all my questions. It’s so refreshing knowing someone on the other side of the phone cares."
We responded:
"Hi Rodney, we’re honored by your positive feedback! Constance is a valuable member of our team. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just give us a call at 301-949-3131."
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Itsjustphin

December 10, 2024

5  out of  5
rating by Itsjustphin
"Tawana was outstanding while helping out. She went above and beyond, providing me with a lot extra beneficiary information for me. I give her a 10/10 service rating."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know 301-949-3131!"
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Bill Sacks

November 22, 2024

5  out of  5
rating by Bill Sacks
"Constance Wright was extremely helpful in facilitating my switch of homeowners insurance from another company to State Farm, where I have maintained my auto insurance for many years. She responded quickly to messages that I left and returned calls in timely fashion. I feel much more secure knowing I'm in their hands."
We responded:
"Hi Bill, we appreciate your review! We are delighted to know you had a great experience with our Tawana Mensah State Farm office. Constance is a valuable member of our team. If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
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carl wright

November 20, 2024

5  out of  5
rating by carl wright
"Constance and the Mensah agency are very thorough and professional"
We responded:
"Hi Carl, we appreciate your review! If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
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leon leftwich

November 20, 2024

5  out of  5
rating by leon leftwich
"Courteous and professional"
We responded:
"Thank you for your 5-star review Leon! My State Farm team and I are happy to be your good neighbor! If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
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Lucie Toure

November 19, 2024

5  out of  5
rating by Lucie Toure
"I just spoke to Ms. Tawana Mensah after many attempts on her part to talk to me, and I am glad I did. She explained to me very clearly what a term life insurance was compared to my now policy. And what she believed was a better policy for my needs. No other agents before her tried to let me know I had options. I am not one to leave reviews, but I had to for her professionalism and knowledge on the subject."
We responded:
"Hi Lucie, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your life insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
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Thomas Hall

November 8, 2024

5  out of  5
rating by Thomas Hall
"Constance, who helped me with bill payment matter today, was great!"
We responded:
"Hi Thomas, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Constance is a valuable part of our team. If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
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Jxhnny

November 5, 2024

5  out of  5
rating by Jxhnny
"Professional and very informative"
We responded:
"Hi Johnny, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help 301-949-3131!"
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Yvette Jackson

November 4, 2024

5  out of  5
rating by Yvette Jackson
"Tawana is very knowledgeable and very pleasant to work with."
We responded:
"Hi Yvette, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know 301-949-3131!"
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David Jackson

October 30, 2024

5  out of  5
rating by David Jackson
"Very informative, helpful and professional!"
We responded:
"Hi David, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Rita Dillard

October 23, 2024

5  out of  5
rating by Rita Dillard
"I am writing this note of appreciation for the outstanding service provided by Ms. Sharon English at State Farm Insurance. Sharon's professionalism, understanding, and genuine concern towards me was not unnoticed, and I want to thank her for that. Sharon provided timely and helpful advice regarding my issues. Sharon was extremely attentive, and she listened to all my concerns with a great deal of patience. She was very thoughtful and concern and ensured me that all will be okay, and it was. Sharon really went the extra mile! Sharon's efforts have greatly contributed to my satisfaction and loyalty, and I truly appreciate it. I look forward to our continued interactions and once again, I want to express my gratitude for your exceptional service. Thank you for making every customer interaction a pleasant one. Sincerely, Rita & Dock Dillard"
We responded:
"Hi Rita, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Sharon is a valuable member of our team. If there is anything else we can do to help, please let us know! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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gregory james

October 21, 2024

5  out of  5
rating by gregory james
"Awesome and very pleasant experience! Some very important policies were addressed. Totally satisfied!"
We responded:
"Hi Gregory, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Sia Ballay

October 14, 2024

5  out of  5
rating by Sia Ballay
"I am incredibly impressed with the excellent service I received from Tawana Mensah. From the very beginning, she demonstrated professionalism, expertise, and a genuine commitment to helping me find the right insurance coverage. Tawana took the time to explain every detail clearly, answering all of my questions and ensuring I understood the policy options available. Her attention to detail and willingness to go the extra mile made the entire process seamless and stress-free. I never felt rushed, and she was always available when I needed clarification. Tawana truly cares about her clients and it shows in the quality of her work. If you’re looking for an insurance agent who is knowledgeable, approachable, and dedicated to providing top-notch service, I highly recommend Tawana Mensah!"
We responded:
"Hi Sia, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Herman Tolbert

October 10, 2024

5  out of  5
rating by Herman Tolbert
"Service was excellent. Constance was very helpful and courteous. This was my first interaction with Constance and this office. I would rate the customer service as a 5 based on my experience."
We responded:
"Hi Herman, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Sharon is a valuable member of our team. If you ever have any questions or need assistance, we’re here to help! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Muriel Whitt

October 10, 2024

5  out of  5
rating by Muriel Whitt
"Wonderful!!!!"
We responded:
"Hi Muriel, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Robert Calloway

October 8, 2024

5  out of  5
rating by Robert Calloway
"Tawana (babygirl) was extremely nice and she really helped myself and my family out."
We responded:
"Hi Robert, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Keisha Calloway

October 8, 2024

5  out of  5
rating by Keisha Calloway
"Tawana is AMAZING! She was so kind and patient with my family and I. She made us feel at ease. She also taught us a lot about life insurance."
We responded:
"Hi Keisha, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your life insurance needs, we’re here to help! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Bara

October 4, 2024

5  out of  5
rating by Bara
"Tawana was very helpful, kind and patient she helped me get the quote that was best suited for my needs."
We responded:
"Hi Bara, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Marjory Crane

September 26, 2024

5  out of  5
rating by Marjory Crane
"Constance was a terrific help in resolving problems with my account caused by a previous State Farm agent. She was patient, kind, knowledgeable, and persistent in her efforts."
We responded:
"Hi Marjory, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Constance is a valuable member of our team. If you ever have any questions or need assistance, we’re here to help! Feel free to call us if there is anything we can do to assist you 301-949-3131."
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Nicole Edwards

September 26, 2024

5  out of  5
rating by Nicole Edwards
"This Agent has years of experience in growing teams who specialize is meeting your needs."
We responded:
"Hi Nicole, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Keaton Anderson

September 3, 2024

5  out of  5
rating by Keaton Anderson
"Some of the best service I have had so far. I went to other companies and they did not provide nearly the same service as she did!"
We responded:
"Hi Keaton, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Nichelle S.

September 1, 2024

5  out of  5
rating by Nichelle S.
"I used Tawana to purchase additional life insurance for my parents and children. She was very knowledgeable and thorough when explaining the different policy options. Tawana was also very patience with my family when we were figuring out the best payment plan. She quickly responded to us and followed up with insightful answers to our questions. Tawana’s professionalism and kindness allowed us not to feel pressured when. we were making important decisions. I referred my family and friends to Tawana because she made this very critical discussion empowering and assuring. I left her office feeling relived knowing that my family is protected if and when unfortunate life situations occur."
We responded:
"Hi Nichelle, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Candra Jalloh

September 1, 2024

5  out of  5
rating by Candra Jalloh
"Tawana is an amazing agent and person. She has used her expertise to help so many people with their insurance and financial needs. If you’re looking for someone that is passionate about helping her community take care of their families, create financial plans, and ensure they are set up for the future then I highly recommend her."
We responded:
"Hi Candra, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "